Delta Air Lines passenger uses photo from another ticket to board flightBillie Joy BakerMarch 21, 2024 A Texas man was arrested Sunday in Salt Lake City for boarding a Delta flight without a ticket using a…
Air Canada’s chatbot failure should prompt marketers to address these AI questionsBillie Joy BakerMarch 2, 2024 Air Canada tried to throw its chatbot under the AI bus. It didn’t work. A Canadian court recently ruled that…