Welcome to the FastComet Family Album! Unlike dusty old photo albums, our photo albums are full of life, laughter, and the amazing stories of the people who make FastComet unique. This album is not only about work, but also about the journey, passions, and hidden talents that make us who we are. This time, it’s Todol, the website master!
So grab your favorite drink, put on your favorite jams (or that weird playlist you can’t explain), and get ready to meet someone amazing.
What is your current FastComet title and how long have you been enjoying it?
I’m FastComet’s friendly neighborhood tech troubleshooter. I’ve spent his 4 years, 5 months, and 110,063,832 seconds helping customers navigate the world of technology. I have over 7000 chats and who knows how many support tickets I have. It is no exaggeration to say that my title is Hosting Superhero among other legends. So, if my manager reads this, he’ll hopefully invite me to Fast Comet’s Justice League.
WAre you passionate about your role on FastComet?
What really motivates me is seeing the light bulb go off in a customer. Whether it’s helping you understand a technical concept or solving a complex problem, there’s great satisfaction in having FastComet by your side to help you conquer the digital world.
Describe your typical day at FastComet in three emojis
🎧🧩👍
A typical day involves connecting with customers using a headset, tackling technical puzzles and solving problems, and leaving customers with a satisfying experience. And when I’m not assembling solutions for customers, you might find me engrossed in a different type of puzzle: one with 1,000 to 2,000 pieces waiting to be solved. not.
INow is the time to repeat the questions in quick succession.
Coffee or tea?
I can’t imagine a day without coffee. I frequently consume caffeine to boost my energy levels and keep me energized throughout the day.
Cat or dog?
We have a female cat named Abi, a male miniature dachshund named Guffy, and two female Labradors. Dogs may need more attention, but our cats also hold a special place because they are not just pets, but important family members.
Are you an early riser or a night owl?
Raising two cute children, a boy and a girl (Christian and Blagovesta) requires an early riser. But I don’t hesitate to burn the midnight oil, whether it’s to get work done or indulge in hobbies like spending time with my kids or playing card games with friends after the kids go to bed. .
Mr. Todo, what is your most important professional or personal goal for this year?
Oh, let’s fast forward to the future? My grand plans for this year include leveling up my professional game and making customers happier than the kids in the candy store. Imagine this. Throw in a little innovation here, a pinch of customer delight, and voila! It’s sure to become a hot topic (in a good way, of course). And personally? I aim to master the art of juggling work and play without dropping the ball (at least figuratively) while keeping my witty banter sharp enough to rival a stand-up comedian.
What are your hobbies when you’re not fighting user website problems?
When I’m not diving into the digital groove, you might find me in the kitchen, my secret alter ego. So I transform into a culinary chef, or at least try to. Imagine this. Me wearing an apron, wielding a spatula like a sword, my trusty sidekick (my kid) sitting at the pot, adding a little mischief to the mix and providing some laughs along with the meal. Oh wait, you don’t have to draw that.
When you’re not concocting culinary adventures, reminisce about family adventures in the great outdoors, traversing scenic trails, hiking through lush forests, and soaking in the tranquility of nature’s embrace.
Outside of work and family, you might find me obsessed with another passion: soccer. I am proud of my local Plovdiv football club “Botev”. It’s more than just a team, it’s part of the heart and soul of our city. Imagine the stadium coming alive with chants and the excitement in the air as you cheer on your favorite team with your wife and kids. Whether it’s celebrating a well-deserved victory or shaking off a bad loss, the experience of being there together really matters.
Fun fact! Did you know that “Botev” is one of Bulgaria’s oldest football organizations, founded on March 11, 1912? Yes, Plovdiv has more than a century of football history there is.
Have you ever made a funny typo in a customer chat or ticket?
No matter what I say, I’m guilty of underestimating the situation. I would like to recall and share my epic typing failure story. It seems my memory is playing tricks on me. I must confess, I am too perfect to remember such failures. But there’s no need to worry. Even a wizard like me can’t resist the occasional keyboard slip. If only my fingers would cooperate as much as my will.
Todor, what do you like most about working remotely?
Working remotely definitely has its benefits. What I love most about being able to work from anywhere is the flexibility. You can do a quick workout during the day, so you can stay energized and focused throughout your workday. But let’s not forget the chaos that sometimes occurs in the home. He has two children and a spouse whose antics rival a comedy show. It’s inevitable.
It’s not that I don’t love my family dearly. Still, escaping to the office is necessary from time to time to stay sane. There’s something strangely calming about office noise compared to the cacophony of home life. But working remotely has given me so much more. I appreciate every moment I get to spend with my family, which motivates me even more to do my best at work.
What advice would you give someone considering a career in technology?
It’s like when you go hiking with your family. Just like exploring new avenues and soaking in the beauty of nature, a career in the technology industry offers an adventure of sorts. Keep that curiosity alive. There’s always something new and exciting to discover. And just as I’m constantly honing my culinary skills, I encourage you to develop your technical talent, too. Continuing to learn and continue to grow is the best way to succeed in this ever-evolving field.
Technology, like nature itself, is all about adaptability and innovation. Embrace change and don’t be afraid to try new things.
There it is!
Get the inside scoop on Todor’s secrets to thriving at work and beyond. It was great to get a glimpse into his world, from solving technical mysteries to rooting for his favorite football team. But the adventure doesn’t have to end here!
Whether you’re looking for a top-notch web hosting solution or simply want more engaging content, FastComet has you covered. Take a closer look at our various services and discover how we can take your online experience to new heights.Oh, and there’s some exciting stuff Promotion in progress. Don’t miss out – join the FastComet family today and embark on a journey of innovation and success together!
Until next time, stay curious, stay connected, and shine bright in everything you do.