Shopping at Nordstrom can be a fun experience, especially when you find the perfect item at the right price.
However, the price of the purchased item may be reduced after purchase. In such situations, Nordstrom’s price adjustment policy comes in handy.
Nordstrom will be happy to adjust the sale price of an item you have already purchased if it goes on sale within 10 days of the shipping date.
To be eligible for a price adjustment, products must be identical in color and size, and must be in stock at both Nordstrom and the selected competitor.
So, keep an eye out for price drops and take advantage of this convenient policy to make your shopping experience even more satisfying.
Understanding Nordstrom’s Price Adjustment Policy
If you purchase at Nordstrom and find the same item at a lower price elsewhere, you may be eligible for a price adjustment within 14 days of your original purchase.
So, if you find a better deal, don’t waste your time and submit a refund request.
To request a price adjustment, you must have a receipt to prove that you purchased the eligible item within the specified time period.
Please bring your receipt to your local Nordstrom store or submit your request online.
When submitting your request, please make sure the lower priced item is the same as the item you purchased. That is, the same brand, color, and size.
Nordstrom will also consider online price matching with some of our competitors, as long as we can provide a functional link to the product on the competitor’s website.
Please note that certain order-level discounts, gift card promotions, and shipping benefits may not be subject to price adjustments.
Nordstrom’s price match policy is designed to give you the best value possible, but some restrictions apply.
So if you find yourself purchasing an item at a higher price, don’t forget to check for a better deal and submit a price adjustment request within 14 days.
This way, you can feel satisfied by making the most of your savings at Nordstrom.
How to request a price adjustment at Nordstrom
When shopping at Nordstrom, you might be glad to save money if the item you purchased suddenly goes on sale.
Good news: Nordstrom has a pricing policy that allows you to request a price adjustment within 10 days of the shipment date.
So let’s take a look at the process of how to achieve that.
First, collect your evidence. A receipt or order confirmation is required to prove the initial purchase price.
Also note that the product must be the same color and size, and the Nordstrom product must be in stock at the selected competitor and Nordstrom.
Second, if you have shopped in-store at Nordstrom or Nordstrom Rack, the easiest option to request a price adjustment is to return to the store.
Don’t forget to bring your receipt! When you arrive at the store, find a friendly clerk and explain your situation.
We will happily confirm lower prices and process price adjustments.
If you purchased online, you can request a price adjustment by contacting Nordstrom customer service by phone, email, or live chat.
Just enter your order number and details of the lower price you found.
If all goes well, we will refund the difference to your original payment method or provide you with a store credit, depending on the situation.
There is one important thing to remember when asking for a price adjustment. You have 10 days to act to ensure you receive your refund.
Procrastination can lead to disappointment if the deadline is missed.
So, by being careful about prices, proactively asking for adjustments, and providing the necessary evidence, you can successfully save money on your Nordstrom purchases.
Nordstrom Price Adjustment Exclusions and Limitations
When shopping at Nordstrom, it’s good to know that they offer a price adjustment policy.
However, you should be aware of some exclusions and limitations that may apply. This will help you get the most out of your shopping experience.
First, price adjustments can only be made within 10 days of the shipment date.
Therefore, if you find an item at a lower price more than 10 days after purchase, you cannot request a price adjustment.
Additionally, items must be identical in color and size, and must be in stock at both Nordstrom and the selected competitor.
Nordstrom offers price matching, but there are some limitations.
For example, prices may not match during special discount events, such as anniversary sales or limited-time promotions.
Therefore, if an item is sold at a lower price during a special sale or unique promotion, Nordstrom’s price may not match that price.
It is also important to consider item availability.
If a product you want is out of stock at Nordstrom but available at a competitor, the price may not be adjusted when the product is back in stock.
Keep this in mind when monitoring your favorite products.
Limited time offers such as designer items, beauty sales, flash sales, etc. may not be eligible for price adjustments.
These products often have their own rules and restrictions, so we recommend checking specific details before purchasing.
Finally, Nordstrom does not offer price adjustments on gift cards. This means that if you purchase a gift card and the price changes, you cannot request a price adjustment.
In summary, Nordstrom offers some limited price adjustment policies. Please be sure to review these exclusions to maximize your shopping experience.
Remember to act quickly when you see a deal, as some adjustments may not be available for long periods of time or during special sale events.
Nordstrom’s Competitor Price Match Policy
Don’t worry if you find a better deal on another retailer’s website. Nordstrom offers a price match policy to help you stay within your budget.
This makes it easy for customers like you to request adjustments when a competitor has a better offer on the same product.
When comparing prices, Nordstrom typically considers well-known retailers such as Macy’s, Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, Shopbop, and Net-a-Porter. Note that Nordstrom aims to match the prices of retailers operating in the same market and size, so it does not match the prices of large marketplaces such as Amazon, eBay, or Walmart. please.
It’s also important to remember that third-party sellers, including Amazon and eBay sellers, are not eligible for price matching.
When it comes to clothing and shoes, Nordstrom typically does not consider prices from Costco, Finish Line, Foot Locker, or other retailers that are not considered direct competitors.
For other products, it’s important to know that major retailers like Target, Best Buy, Home Depot, and Walmart (including their respective websites) are also not part of Nordstrom’s price match policy.
Additionally, specialty online stores such as Zappos, East Dane, and Mr. Porter are not eligible for price matching.
To request a price adjustment, all you need is your order number and the lower price you found on the eligible competitor’s website.
Nordstrom will review your request and refund the difference if the item is the same color and size.
However, Nordstrom’s price adjustments are only valid within 10 days of the shipment date, so be sure to act quickly.
Nordstrom’s price match policy gives you peace of mind knowing you’re getting the best possible price on your favorite items.