Jeremy Hunt has responded to public outcry over proposed plans to close HMRC’s helpline for six months each year. HMRC…
Browsing: Small Business
As a “Lone Ranger”, at some point I was faced with a situation where I reached maximum profitability. We could…
Dynamic pricing in restaurants is a strategy that adjusts menu prices based on factors such as demand, time of day,…
The ability to act quickly, make decisions on the fly, and prioritize tasks effectively can be the difference between success…
Despite the decline in the number of people starting their own businesses after the pandemic, self-employment remains a viable option.…
Gloria Chou is an award-winning small business PR coach and host of the top-rated small business PR podcast. A non-traditional…
You may be wondering how exactly such breakthrough growth can be achieved. The path to growing your business by 33%…
Artificial intelligence is poised to revolutionize marketing by personalizing customer experiences, streamlining content creation, and enhancing data analysis. Strategic Marketing…
2024 will be an interesting year for call centers. Notably, while providing a top-notch user experience remains high on everyone’s…
For businesses that need to provide customer service over the phone, interactive voice response (IVR) systems are essential. However, you…